1. Introduction
STO Technologies India Pvt. Ltd. is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and protect your personal data when you visit our website, purchase our products or use our services in India.
By using our services, you consent to the practices described in this policy.
2. Information We Collect
We may collect the following types of information:
Personal Information
Name, email, phone number, shipping/billing address
Payment details (securely processed via Razorpay/PayTM/etc, we do not store)
Government ID (for warranty claims if necessary)
Non-Personal Information
Device type, browser, IP address
Cookies and Usage Data (see Section 5)
3. How We Use Your Information
We will use your data to:
Process orders, deliver products and provide customer support
Send transactional emails (order confirmations, tracking updates)
Improve our website and personalize your experience
Comply with Indian laws (e.g., GST invoices, consumer protection)
We will not sell your data to third parties.
4. Data Sharing and Disclosure
We may share information with:
Logistics partners (Delhivery, DTDC, etc.) for delivery
Payment gateways (Razorpay, PayTM) for transaction processing
Legal authorities where required by law (e.g. court order)
5. Cookies and Tracking Technologies
We use cookies to analyze website traffic (Google Analytics) and remember shopping cart items.
You can disable cookies in your browser settings, but some website features may not work.
6. Data Security
We implement SSL encryption, secure payment gateways, and limited employee access.
Despite the security measures in place, no Internet transmission is 100% secure.
7. Your Rights (Under the Indian IT Act and PDP Act)
You can:
Request access to or correction of your personal data
Opt out of marketing emails (Use the "Unsubscribe" link)
Withdraw consent (Contact us) - Note: this may affect the service
8. Retention Period
We retain your data:
9. Children's Privacy
Our services are not intended for users under 18 years of age. We do not knowingly collect their data.
10. Updates to this Policy
We may update this policy and will inform you by email/website notification.
11. Contact Us
For privacy-related questions or requests, please contact STO Technologies India Pvt. Ltd. via the following channels:
Company Address: #1, Shanthipura, East To Electronic City, Phase 2, Bangalore - 560099 INDIA
Mobile Number: +91 96769 73176
Email Address: shubhankars265@gmail.com